The Medicare Rights Center (www.medicarerights.org) is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives. Medicare Rights’ unique blend of service, education, and advocacy ensures that real consumer experiences reach the highest levels of policymaking and that policies and laws adopted at state and federal levels are translated for consumers and effectively implemented. Each year, Medicare Rights answers more than three million questions for older adults and people with disabilities through a helpline and online assistance and collaborates with diverse stakeholders to improve the Medicare program.  

The Position—Communications Associate 

Medicare Rights is seeking a full-time Communications Associate. This person will report to the Director of Communications & Digital Strategy and work to increase the visibility of Medicare Rights’ national helpline, online educational resources, and policy work. 

Specific Responsibilities 

Activities to be pursued by the Communications Associate include the following: 

• Provide writing, editing, and design support for various public communications, including press releases, email campaigns, social media, and Medicare Rights’ websites (www.medicarerights.org and www.medicareinteractive.org).

• Support Medicare Rights’ messaging efforts by monitoring and responding to comments on organization’s social media, websites, and other platforms.
• Develop and maintain relationships with reporters (local and national) who focus on issues related to Medicare. This work includes calls, meetings, story collection, interviewee and quote identification, and copy development.
• Assist with management of branded materials to ensure conformity to Medicare Rights’ branding guidelines.
• Manage organization email inbox and relevant databases.
• Gather supporter feedback and communicate to relevant departments.
• Help coordinate special projects as needed and other duties as assigned. 

Qualifications 

The successful candidate will be a highly motivated, organized team player. Specific qualifications include the following: 

• Undergraduate degree or equivalent experience. 
• Strong writing and editing skills, including the ability to adapt styles for different audiences.
• Excellent interpersonal skills, including the ability to listen well and positively represent the organization and its mission.
• Strong organizational skills, attention to detail, and ability to manage multiple projects and stay on deadline.
• Ability to work independently.
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint. Skills in design software (e.g., Canva), blogging software (e.g., WordPress), and social media platforms.
• Empathetic and committed to Medicare Rights’ mission and values.

A hybrid work schedule is envisioned, and New York City residence is preferred but not required. Salary is commensurate with experience. Salary from $43,000 to $48,000 per year. The Medicare Rights Center offers a generous benefits package. 

Application Instructions 

The Medicare Rights Center is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals.  Please visit https://dev.medicarerights.org/about to learn more about our commitment to diversity, equity, and inclusion.   

Medicare Rights supports a culture of learning and professional growth. Those who meet many but not all of the qualifications are still encouraged to apply. 

We kindly ask that only individuals authorized to work in the United States apply; we cannot offer visa sponsorship. 

Qualified applicants should send a cover letter and resume to: jobs@medicarerights.org with “Communications Associate” in the subject line. Cover letter files should be labeled “Last Name – Cover Letter,” and resumes should be labeled “Last Name – Resume.” No phone calls, please.